Tim Spalding is the founder of LibraryThing and very recently launched TinyCat. We talk about its design and development, why vendors don’t do public pricing, and whether library programmers have missed their chance to transcend the market.
A case study about the wrong turns taken during a redesign project and the impact of design-by-committee on team morale.
A top list of 100 high-traffic library websites as they appear according to their Alexa rankings.
Jason Griffey is on this episode of the podcast to talk about the present and future of voice user interfaces and its role in how we empathize with the things we use, how we create personalities — and our biases doing so — who respond to our tone and anticipate our needs.
Library organizations who carve-out salaries for dedicated tech folk face an obstacle wherein they need to figure out how they are going to address their continuing education.
We formed a study group to learn ReactJS. Over twelve weeks this summer, we are going to take Tyler McGinnis’s free and asynchronous course, meetup virtually, and level-up together. You should join us.
I talk shop with the user interface designer Penelope Singer. We chat about cross-platform and cross-media brand, material design and web animation, cats, and anticipatory design.
Where budgets and talents and times are constrained, we need to be able to determine where optimizing performance has the most bang for its buck, where speed matters, and where it doesn’t.
Amanda and I interview Lisa Rabey ( Twitter ) ( Journal ) about how the trials of the job hunt for library technologists are exacerbated by employers’ unrealistic expectations for unicorns — full-stack engineers* who work the reference desk — given that, well, libraries aren’t really sure what they need.
I hadn’t really heard about Service Design until winter 2015, but as I was editing this episode — a recut of a talk from June prior — my spiel about conceptualizing the user experience as a measurement led into a totally unintended talk about service design.
The third episode in our new question-and-answer bonus series raises more questions than anything. Meg Ecclestone stumbles into a blooper reel. We hope you enjoy.
The loudest voices (or squeaky wheels) often get workflow priority, and thus get their work completed first. Most of the time it isn’t clear to the development team what is truly important to stakeholders, personnel, or patrons.
With our user’s context and behavior available to us, can we – should we – use it to craft experiences unique to each individual?
The second question asked in our new question-and-answer bonus series. Meg Ecclestone and Michael Schofield solve the plight of library web design – in under ten minutes.
Stephen Francoeur is among the first user experience librarians and in this episode he shares his insight about thriving as a one-person UX shop. We talk about organizational buy-in, how best to pitch and communicate UX work, as well as a super interesting tear on imposter syndrome.
When we talk about the user experience, we are talking about something that can be measured. It is plottable and predictable. The user experience is a measure of your end-user’s interaction with your organization: its brand, its product, and its services.
The blossoming of library user experience roles, named and unnamed, the community growing around it, the talks, conferences, and corresponding literature signal a broad — if shallow — pond, because while we can workshop card sorts and redesign websites, we find it pretty hard to succinctly answer: what is user experience?
We read The FANG Playbook on Stratechery by Ben Thompson, who explains how controlling users’ entry points into a market category enables them to exert control over that user experience and subsequently control — like a dam in a river — what happens in that market.
We are announcing a new bonus question-and-answer segment to the podcast with Meg Ecclestone. Each episode is oriented around a single episode with just a little room for back and forth, but kept tight to be as useful as possible.
Our first podcast of the new year kicks off with our predictions for trends in library web design. We’re stoked to see how we tally-up at the end of the year. What do you think?