Meaningfully Judging Performance in Terms of User Experience

August 26, 2016 | Michael Schofield

Your users expect your site to load the moment they want it. So, in this writeup, written for Weave: the Journal of Library User Experience, we look at methods for determining the impact of performance on the user experience. Enjoy!

Blueprint for Trello

August 23, 2016 | Michael Schofield

A simple browser extension that makes it a little easier to use Trello as a service blueprint.

How to Talk about User Experience — The Webinar!

How to Talk about User Experience

Jobs to be Done and New Feature Planning – Workshop

Jobs to be Done and New Feature Planning

Service Design for Libraries Workshop

Service Design for Libraries: From Map to Blueprint

Shaming carousels being carousels

August 10, 2016 | Michael Schofield

We have gone a little far evangelizing the “truth about carousels” to the point that among some people their use is so derided they are off the table completely. How short sighted.

IU Libraries’ Redesign and the descending hero search pattern

August 8, 2016 | Michael Schofield

Indiana University Libraries went live with their redesign this week, and my trend detectors are firing. What is the “descending hero search” pattern?

Accessible, sort of.

July 21, 2016 | Michael Schofield

A new hashtag describing content or an app that is accessible insofar that it validates, but still hard af to use, lazy #a11y.

Create Once, Publish Everywhere

July 18, 2016 | Michael Schofield

There are and will continue to be new markets, new corners of the internet where libraries will want to be. Libraries will need to be able to grow, adapt, and iterate without having to fuss over duplicate content.

63% of web traffic originates from a smartphone

July 16, 2016 | Michael Schofield

More library users than not have a touch screen that connects to the Internet in their pocket.

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