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Benchmarks and Heuristics Reports

Nobody can quite agree on just what user experience audits do. It’s an ambiguity that extends across the table. As a term, it fails to describe its value to client stakeholders. Let me suggest an alternative.

February 15, 2017 by Michael Schofield Michael Schofield
February 15, 2017 by Tadeusz Szewczyk Tadeusz Szewczyk

Listen: LITA Persona Task Force (7:48)

A peek into the work of the LITA Persona Task Force.

App usage outpaces the mobile web 7:1 for two years straight, but you’re still not Facebook.

Be careful about reading too much into this. There really is only one takeaway: you’re not Facebook, Amazon, Netflix, or Google.

February 11, 2017 by Michael Schofield Michael Schofield

Design Committee Power-Play: “You all get an opinion, but only three of you get a say.”

You sell it as part of your design process, but you only bust this out if it appears the organization is dysfunctional.

February 9, 2017 by Michael Schofield Michael Schofield
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Could Springshare cultivate a developer community?

The value of such community can’t be understated. It sustains a virtuous cycle that if Springshare could model would position them to outlast even the most dug-in integrated library systems.

February 8, 2017 by Michael Schofield Michael Schofield

The library interface cracks a little. Elsevier acquihires Plum Analytics

We’re not talking about UI, here. Elsevier has positioned itself to rely less on libraries. It’s smart, but libraries should pay attention.

February 4, 2017 by Michael Schofield Michael Schofield

How do you reasonably gut-check the timeframe of a project?

This is an every-industry kind of a problem, because there’s just not a lot of good advice about how to shop for web work.

February 3, 2017 by Michael Schofield Michael Schofield

The opportunity and danger around library vendors selling design services

Even with design-thinking on their radar, it’s likely this kind of expertise doesn’t scale easily to the volume of resources libraries maintain. So, that’s the vendor opportunity.

February 1, 2017 by Michael Schofield Michael Schofield
February 1, 2017 by Michael Schofield Michael Schofield
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