This is the first half of the audio from a talk given June 3, 2015, called The User Experience. How do we talk — practically — about improving the UX of a service? Here, I establish a working vocabulary which treats “User Experience” as more of an overall measurement rather than something abstract having to do with hamburger menus.

The recording is courtesy of Florida Library Webinars, where you can find the video for this talk and many more.


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Michael Schofield Michael is a deep-thinking beach-bum developer librarian doing and writing [sorta] impressive things around design, development, and the user experience. You should ask him to speak or do a workshop.