Andy Priestner (@andytraining) is a global trainer and consultant on user experience, leadership, social media, and LEGO Serious Play. He’s the originator and chair of UXLibs, among many things a best-in-show UX conference, as well as the title of the book he edited with Matt Borg. 

In this episode, we were able to wrangle our timezones and chat about the upcoming conference, as well as Futurelib — an open innovation program exploring the future role of academic libraries within the University of Cambridge through ethnographic studies — and, really, what prompted Andy to resign.

  • 4:00 – About the “team challenge” at UXLibs, plus shout-outs to Ned Potter, Matt Borg, and Donna Lanclos.
  • 9:04 – The state of user experience design in these institutions
  • 11:55 – What happened with Futurelib
  • 18:02 – Andy on leaving his job and going freelance
  • 20:48 – The Tracker Project: eye-tracking people in libraries with glasses

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Michael Schofield is a service and user-experience designer specializing in libraries and the higher-ed web. He is a co-founding partner of the Library User Experience Co., a developer at Springshare, librarian, and part of the leadership team for the Practical Service Design community.