In this episode I’m joined by not one but two (!) guests. Carli Spina and Emily King come on the show to talk about the 2016 Libraries Usage and Trends Report published earlier this month by the Pew Research Center.

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Michael Schofield is a service and user-experience designer specializing in libraries and the higher-ed web. He is a co-founding partner of the Library User Experience Co., a developer at Springshare, librarian, and part of the leadership team for the Practical Service Design community.