If you didn’t think your grip on web accessibility could get any looser.
Nobody can quite agree on just what user experience audits do. It’s an ambiguity that extends across the table. As a term, it fails to describe its value to client stakeholders. Let me suggest an alternative.
Be careful about reading too much into this. There really is only one takeaway: you’re not Facebook, Amazon, Netflix, or Google.
You sell it as part of your design process, but you only bust this out if it appears the organization is dysfunctional.
The value of such community can’t be understated. It sustains a virtuous cycle that if Springshare could model would position them to outlast even the most dug-in integrated library systems.
We’re not talking about UI, here. Elsevier has positioned itself to rely less on libraries. It’s smart, but libraries should pay attention.
This is an every-industry kind of a problem, because there’s just not a lot of good advice about how to shop for web work.