A couple interesting findings about the usability of the space and — especially given the latest in fake news — faith in their institution’s credibility:

Navigating the libraries is difficult for new students. It’s not clear how to look up a book or find a book in the stacks. Stacks are “confusing” and finding a book “takes way too long.” … Most take handwritten notes in class because electronics are a distraction; easier to format and organize; “can’t do math problems on a laptop”; helps to focus better; “I’m thinking as I’m writing.”

[First-year] students trust information that comes from professors, subject experts, upperclassmen, librarians, patterns, peers.

Research Results: Improving the UVA First-Year Student Experience.