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Debra Kolah, Benjamin MacLeod, Stephen Francoeur, Jennifer DeJonghe, Stephanie Van Ness, Edward Lim, Sally Vermaaten, Brian Holda, Emily Hayes, Thomas Habing, Alyssa Hanson, David Drexler, Rebecca Blakiston, Meghan Frazer, Suzanna Conrad, James Day, J Boyer, Galen Charlton, Junior Tidal, Judith Cobb, Dave McRobbie.

Thank you! Our event could have never happened without these folks.


Novare Library Services provides our webinar-space, records, and archives our video. They specializes in IT solutions for libraries and small businesses. In addition to LibUX Community Webinars, they’re behind a bunch of other events. Follow Diana Silveira (@dee987), she is awesome :).

In the field of User Experience there are dishonest practices, misnomers, claims of special knowledges, and required skills that are touted as being ‘common knowledge’ or ‘best practices’. These biases or ‘trappings’ are often encountered when working with various clients, project managers, product managers, designers, and even developers.

This webinar will focus on the prevailing quackery that exists in the field of UX when working with various stakeholders, performing research, or conducting user testing … and what UX professionals can do to weed-out the quacks.


Tim Broadwater (@tim_broadwater) is an expert UI designer and certified UX developer that has worked for Fortune 500 companies, grant-based education initiatives, higher education institutions, and nonprofit organizations. For the past ten years he has lived in the greater Pittsburgh area. He’s an avid foodie, a convention junkie, enjoys social gaming, and likes taking music and theatre road trips.

Tim’s written some really good posts here, and he’s also been interviewed on our podcast, Metric.

Michael Schofield is a service and user-experience designer specializing in libraries and the higher-ed web. He is a co-founding partner of the Library User Experience Co., a developer at Springshare, librarian, and part of the leadership team for the Practical Service Design community.